Privacy Policy

This privacy notice for Dune Palms LLC (“we“, “us“, or “our“) describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:

• Visit our website at puiia.com, or any other website of ours that links to this privacy notice;
• Engage with us in other related ways, including any sales, marketing, or events.

If you have any questions or concerns, please contact us at support@puiia.com.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide when you register for our services, express interest in learning more, participate in any service-related activity, or contact us directly. This may include:

• Names
• Email addresses
• Phone numbers
• Mailing addresses

Payment Information
We may collect payment data (such as credit/debit card numbers or billing address) when you make purchases. All payment information is stored and processed by our third-party payment processors.

We do not collect sensitive personal information (e.g., health data, biometric data).

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information to:

• Provide and manage your account
• Deliver requested services
• Communicate with you
• Improve our website and user experience
• Prevent fraud and ensure security
• Comply with applicable laws and regulations

We may also process your information for additional purposes with your consent.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We process your information only when legally permitted to do so, such as:

• With your consent
• To perform a contract with you
• To comply with legal obligations
• For legitimate business interests

If you are located in Canada or a jurisdiction that requires consent, we rely on express or implied consent and allow you to withdraw it at any time.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your information with:

• Service providers to facilitate service delivery
• Analytics providers, such as Google Analytics, for performance tracking
• Business partners in connection with business transfers (e.g., merger or acquisition)

We do not sell or rent your personal data to third parties.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When no longer needed, we will delete or anonymize your personal data.

6. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have the right to:

• Access, review, or correct your personal data
• Request deletion of your personal data
• Object to or restrict processing
• Withdraw consent at any time
• Opt out of marketing communications

You can exercise these rights by contacting us at support@puiia.com.

7. DO-NOT-TRACK FEATURES

Currently, we do not respond to Do-Not-Track signals. If a universal tracking standard is adopted, we will update our policy accordingly.

8. U.S. STATE-SPECIFIC RIGHTS

California Residents:
You may request access to the categories and specific pieces of personal information we have collected, request deletion of your data, or ask who we’ve shared it with. You also have the right to non-discrimination for exercising your privacy rights.

Connecticut Residents:
You have similar rights to access, delete, and correct your data, and to opt out of certain types of data processing.

To make a request, contact us at support@puiia.com. If we deny your request, you may appeal by writing to the same email.

9. CHANGES TO THIS PRIVACY POLICY

We may update this privacy notice from time to time. When we do, we will revise the “Effective Date (July 1, 2025)” at the top and post the updated version on our website. Continued use of our services indicates acceptance of the changes.

10. CONTACT US

If you have questions or concerns about this policy or your personal information, please contact:

Dune Palms LLC
1373 18th St, Los Osos, CA 93402, United States
support@puiia.com